Privacy Policy

1. Responsibility

I, Silja Maria Kaufmann, am responsible for the data processing activities related to my professional practice.

2. Collection and Processing of Personal Data

I primarily process personal data that I receive from my patients during treatment and communication. This includes:

• Master Data: Name, address, date of birth, telephone number, email address.
• Health Data: Diagnoses, medical history, treatment progress (anamnesis).
• Insurance Data: Health insurance details and insurance policy number.
• Form Data: Information submitted via contact forms, which is stored solely to process your inquiry.

3. Purpose of Data Processing

Data processing is conducted to fulfill the treatment contract, comply with statutory documentation requirements, and handle billing with insurance providers (e.g., via medForms or similar systems).

4. Disclosure to Third Parties

Your patient data will only be disclosed to third parties with your explicit consent or if there is a legal obligation to do so (e.g., billing via a clearinghouse or updates sent to your primary care physician).

5. Retention and Data Security

Data is stored in accordance with statutory retention periods (generally 10 years) and is protected against unauthorized access through appropriate technical and organizational measures.

6. Your Rights

You have the right to information, correction, and deletion of your data, as well as the right to withdraw any consent previously given.

Terms and Conditions (GTC)

1. Scope of Application

These General Terms and Conditions (GTC) apply to all treatment contracts between myself, Silja Maria Kaufmann, (hereinafter referred to as the "Therapist") and the patient/client. By scheduling an appointment (verbally, by telephone, online, or in writing), these conditions are deemed accepted.

2. Range of Services & Home Visits

The Therapist provides medical massage treatments as part of home visits. The treatment is carried out to the best of my knowledge and in accordance with the current standards of medical massage. No promise of healing can be given.

3. Duty to Cooperate & Health Status

The patient is obliged to provide accurate information regarding their health status, particularly concerning any contraindications (e.g., acute inflammation, fever, pregnancy). Any liability for consequential damages resulting from withheld information is rejected.

4. Appointments & Cancellation

• Cancellations: Appointments must be cancelled at least 24 hours in advance in person, by telephone, or in writing.
• Late Cancellation/No-Show Fees: In the event of late cancellation or a no-show, the full treatment fee will be invoiced.
• Delays: If the patient is late, the treatment time will be shortened accordingly, and the full price remains due.

5. Rates & Payment

• Prices are based on the current price list.
• Payment is made directly on site (cash or by invoice), unless otherwise agreed.
• It is the patient's responsibility to clarify cost coverage through their health insurance supplementary insurance (Zusatzversicherung).

6. Confidentiality & Data Protection

All treatments are subject to statutory medical confidentiality. The processing of patient data is carried out in accordance with the separate Privacy Policy.

7. Limitation of Liability

Liability for damages resulting from the treatment is limited to intent and gross negligence, as far as legally permitted. The Therapist cannot be held liable for common side effects of treatment, such as muscle soreness or bruising caused by cupping.

8. Applicable Law & Jurisdiction

Swiss law shall apply exclusively. Place of jurisdiction is [Your place of residence/business].